of enquiries never receive structured follow-up once the first call is missed.
Every patient who chooses you, accounted for.
Sheppard Leads turns the enquiries your practice already receives — website, QR, social profiles — into a disciplined daily follow-up queue, with every euro of recovered treatment value visible to you.
- GDPR-first
- EU data residency
- Signed DPA included
- Built in Ireland
in treatment value walks away each time a high-intent patient goes quiet.
most practices cannot say how many of last month's enquiries became patients.
One calm, clinical workspace for every enquiry.
Capture from everywhere
A fast, multilingual enquiry page for your website, Google profile, Instagram bio and in-clinic QR — consent and privacy built into every submission.
A real queue for reception
Urgency signals, ageing, stale-lead alerts, patient search and a clear next action. Your team always knows who to call first.
Outcomes and recovered value
Every lead ends in a recorded result. Monthly reports show conversion, lost-reason patterns and the treatment value your discipline recovered.
GDPR as the foundation
Your practice remains controller of patient data; Edeltium acts as processor under a signed DPA. EU hosting, full audit trail, and no outbound messaging without explicit consent.
Live in a day. Useful from the first patient.
- 1We prepare everything
Clinic profile, treatments, capture page and QR codes — set up by us, reviewed by you.
- 2Share one link
Website, Google profile, Instagram bio, front-desk QR. Every channel feeds a single queue.
- 3Work the queue
Reception follows the next-action list; you watch conversion and recovered value grow.
Calm, clinical, and quietly relentless about follow-up.
Designed around the reality of a busy front desk — so no enquiry, and no euro of treatment value, slips through unnoticed.
The numbers you've never had.
At the end of each month you see exactly how many enquiries arrived, how many became patients, why the rest didn't — and the treatment value your follow-up recovered. No guesswork, no spreadsheets.
- Conversion trend across months
- Lost-reason patterns you can act on
- Recovered treatment value in euros
One recovered patient pays for the month.
Sheppard Leads starts at €270 a month. A single implant, Invisalign or whitening case you would otherwise have lost is worth between €800 and €4,000. Recover one enquiry a month and the subscription has already paid for itself — everything after that is value you were leaving on the table.
Most practices lose far more than one enquiry a month to silence.
Starter
First month after trial, Summer Twenty
- Public capture page + QR codes
- Daily reception queue with next actions
- Outcome tracking & monthly report
- Signed DPA included
Growth
First month after trial, Summer Twenty
- Everything in Starter
- More treatments & higher volumes
- Deeper reporting for the owner
- Priority onboarding
Premium
First month after trial, Summer Twenty
- Everything in Growth
- Full reporting suite
- Multi-profile reception teams
- Direct line to the product team
Annual billing available with two months free. Prices exclude VAT.
Straight answers.
Will you email or message our patients?
No. Outbound patient messaging is disabled by default and only ever activated on your written instruction, with patient consent. Your patients, your rules.
How long does setup take?
We prepare everything within one working day. Your team needs about fifteen minutes to learn the queue — if it takes longer, we designed it wrong.
What about GDPR and our DPA?
Every contract includes a signed Data Processing Agreement. Your practice is the controller; Edeltium Ltd is the processor. Data stays in the EU with a full audit trail.
Do we pay during the free trial?
No. The 21-day trial is free. We ask for a card to register, but it is not charged — cancel any time before the trial ends and you pay nothing. Your first month afterwards is 40% off.
Can we cancel?
Yes — during the trial at no cost, and afterwards effective at the end of the current paid period. No multi-year lock-ins, no exit fees.
Find out what your enquiries are worth.
Request the complimentary visibility audit: we review your practice's public presence and show you, with real numbers, where patient enquiries are leaking. Yours to keep, either way.
Request my audit